The course will explain the requirements of the standard and give you the details information relating to the ISO 9001:2015 QMS requirements. The training will address the context of the organization, including the Amendment 1:2024 requirement, which supports an integrated approach to implementing the Quality Management System (QMS) to minimize operational disruptions.

The main focus for the ISO 9001:2015 Quality Management Systems:

1. Context and other risks and opportunities;
2. Workers & interested parties and Internal/external issues;
3. Leadership and worker participation activities;
4. Elaboration in the Risk and Opportunities;
5. Operational planning and control;
6. Continual Improvement approach.

Day 1

• Introduction and Overview of the new ISO 9001:2015 Requirements
• Discussion and Presentation on the details of the new ISO 9001:2015 Quality System standards and the related clauses
  • Clause 4 – Context of the Organisation
  • Clause 5 – Leadership
  • Clause 6 – Planning
  • Clause 7 – Support
  • Clause 8 – Operation
  • Clause 9 – Performance & Evaluation
  • Clause 10 – Improvement
• Exercises on clause finding relating to various clauses

Day 2

• Understanding on the Internal Auditing Technique
  • Auditing technique includes: Plan, Conduct and Reporting & Follow-up
• Phase 1 – Preparation of the Audit Process Approach
  • Audit Plan and Audit Checklist Preparation
• Phase 2 – Conducting Auditing
  • Highlight the areas of concern during audit and provide a summary of the auditing techniques and know-how for the trainee auditee for an effective training and understanding.
• Phase 3 – Reporting & Follow-up

This is an Institute of Ergonomics and Hygiene (IEH) accredited course. A Certificate of Attendance will be provided for each person attending the course and demonstrating that they have understood the course content.